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MadameBlaze's avatar
MadameBlaze
Rising Novice
2 months ago
Solved

Missing Games

I've recently started playing the Sims 3 again and have found that 5 worlds that were purchased from the Sims 3 store (Midnight Hollow, Roaring Heights, Dragon Valley, Hidden Springs, and Riverview) are not showing up. When I check the EA app, it shows that it has not previously been purchased. I've tried installing from the Sims 3 launcher and the download portion of the homescreen. Is there a way to be able to play these without having to purchase them again?

8 Replies

  • MadameBlaze​  The EA App doesn't necessarily know what you do and don't own, so that part can be ignored.  What happens when you try to download your content from the Store?  You can click the Download buttons in your screenshots (one at a time), or check the box to the left and click the larger Download button towards the top of the page.

    If this isn't working, please try a different browser, for example Firefox typically works well with the Store.  If that doesn't work either, please describe what you see when you try to download an item, including a screenshot of any error you get.

  • MadameBlaze's avatar
    MadameBlaze
    Rising Novice
    2 months ago

    puzzlezaddict​ I tried going through Firefox and it is the same issue unfortunately. It is now up to six worlds as I am now missing Monte Vista. :(

  • I wonder if I can help.  I too own Monte Vista but it does not show up in my purchase history.  In order to download this I have found that If I go into worlds and select Monte Vista (as if to purchase)  It states that I already own this.  I can download from there.  Just a shot in the dark but it works for me.  Good Luck.

  • MadameBlaze's avatar
    MadameBlaze
    Rising Novice
    2 months ago

    puzzlezaddict​ When I try to install one of these worlds, it tells me that it installed successfully and shows it is installed. No error shows. But when I go to choose a world, none of them show up. I tried installing from the launcher and the downloads option in-game to no avail. I also tried downloading directly from the page and it wasn't working.

  • MadameBlaze's avatar
    MadameBlaze
    Rising Novice
    2 months ago

    BillFlowerpot​ I tried that initially, and it didn't work unfortunately. Hopeful I can get this working soon though, they were some of my favorites!

  • MadameBlaze's avatar
    MadameBlaze
    Rising Novice
    2 months ago

    puzzlezaddict​ This worked! Thank you SO MUCH! I was afraid I was going to have to buy all the worlds again, but this solved it. You're the best! 🤗🤗

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