[MAC] Why am I having trouble downloading, installing, or launching Island Paradise on Mac?

• Origin ID:

kalytle

• Are you opted into the Origin Beta? Yes/No: (Origin menu > Application Settings > Origin Beta Participation)

No

• OS X version:   (How to find your OS version)

10.8.4

• Processor, Memory and Graphics card information: (Follow Step #1 through Step #3 to find this information)

3.2 GHz Intel Core i5, 8GB 1600MHz DDR3, NVIDIA GeForce GTX 675MX 1024MB

• Expansions you have/have active:

Basic Sims 3 Install

• Any error message received:

• A detailed description of what is occurring:

I've installed the game and it requires the DVD to be inserted.  My computer has no DVD drive

• A detailed description of any troubleshooting you have already attempted:

I have the product key registered online and I have the Origin Mac application opened and signed in.  I've tried mounting the disk image of the installer.

Ursula: Please try the trouble-shooting steps explained in the first post.