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EA_Nils's avatar
EA_Nils
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13 years ago

[MAC] Why am I having trouble downloading, installing, or launching Island Paradise on Mac?

Currently, some Mac players are reporting that they have issues with downloading, installing, or launching The Sims 3 and its expansions. If you encounter one of these issues, please try the followin...
pc
technical issues
Anonymous's avatar
Anonymous
13 years ago
  • Origin ID: yellowbird923
  • Are you opted into the Origin Beta? Yes/No: (Origin menu > Application Settings > Origin Beta Participation)
  • OS X version (How to find your OS version): 10.8.4
  • Processor, Memory and Graphics card information (Follow Step #1 through Step #3 to find this information): 
  • Expansions you have/have active: Island Paradise, Ambitions, Generations, Pets, Fast Lane, High End Loft, Sweet Treats, Late Night, Master Suite, Outdoor Living, Seasons, Showtime, Supernatural, Town Life, University, World Adventures
  • Any error message received: applications do not load. 
  • A detailed description of what is occurring: applications will not load. 
  • A detailed description of any troubleshooting you have already attempted: installing and re-installing applications through the disk. 

Ursula: It sounds as if you are trying to install the disc and not the download version, right? This is not the issue we are dealing with here. Can you please open a separate thread for your issue? Thanks.

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