Forum Discussion

Community Admin

13 years ago

[MAC] Why am I having trouble downloading, installing, or launching Island Paradise on Mac?

Currently, some Mac players are reporting that they have issues with downloading, installing, or launching The Sims 3 and its expansions. If you encounter one of these issues, please try the followin...

technical issues

Anonymous

13 years ago

coulsoni
unsure
10.8.4
2.5GHz Intel Core i5, 4 GB 1600 Mhz DDR3
University
The redemption code that was emailed to us says it has already been used
we therefore cannot download the software
Reading blogs, etc

Ursula: You are not supposed to redeem the code anywhere if you bought the game from Origin. It will show up in your Origin client from where you can download it. Please read more about that here:

http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/m-p/387162