Missing Purchased Content from Sims 3 Store
I recently installed the Sims 3 on my new PC after a 7-year hiatus from the game. Back in the day I had the Sims 3, along with a handful of expansion packs and purchased Sims 3 Store content, install...
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That is very good advice. I will look through my order history to see if I can match up some purchases with items I am missing. Thank you!
UPDATE: Looked through my order history on Origin and it doesn't display any orders placed before August 2013. I know I have orders placed before then because I purchased The Sims 3 prior to August 2013. I will have to keep digging to see if I can find something else to prove I have other purchases.
I am in the same boat. Have a new computer so there was no cache to clear. How do we go about getting what we paid for?
@debraacts What content are you missing that you paid for? If you refresh the store page a few times, does the content show as owned? Please check both your purchase history (Store > My Store Account > Purchase History) and the items' product pages.
