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That is very good advice. I will look through my order history to see if I can match up some purchases with items I am missing. Thank you!
UPDATE: Looked through my order history on Origin and it doesn't display any orders placed before August 2013. I know I have orders placed before then because I purchased The Sims 3 prior to August 2013. I will have to keep digging to see if I can find something else to prove I have other purchases.
Similar issue here. Mine, even things I played with even just a couple weeks ago, have entirely disappeared. My entire store history is gone despite that some of it is newer than you are describing too, even on the sims3.com website where they were purchased. It flashed in the history on the screen then disappeared so the data is there somewhere. I wonder if this isn't on purpose?
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