Solved
MONTE VISTA
i've purchased MONTE VISTA and am now UNABLE to down load it...
I was able to install it when i pulled up FIRE FOX...
Thank y'all so much for the help 😕mileyvery-happy:
Forum Discussion
Hi
I bought the Monte Vista pack online which also gives me 100 sim points, I got the sim points but I can't find Monte Vista in my downloads or installled content and it doesn't appear in the main menue of my game. My game is up to date and I don't know what to do. Please help!
@Eli9988 wrote:Hi
I bought the Monte Vista pack online which also gives me 100 sim points, I got the sim points but I can't find Monte Vista in my downloads or installled content and it doesn't appear in the main menue of my game. My game is up to date and I don't know what to do. Please help!
i've got the same issue
Check your purchase History: https://store.thesims3.com/purchaseHistory.html
Should be there to download and install. If not, contact customer support
The AnswerHQ is about Users helping Users.
They can be found here: https://help.ea.com/contact-us/ask
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
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