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Damienf519's avatar
Damienf519
Seasoned Ace
12 years ago

My CD is unreadable in my drive. I see no visible flaws. Can you suggest a "fix"? If not, how do I return it for a new one?

I see no visible flaw.  Please suggest any possible "fix."   It worked initially, but shortly after purchase it began to work only sporadically.  Now it can not be read at all.   It makes the computer sounds as if it were being read, but I get the error message when I try to play the game, that "there is no CD in the drive."

Any ideas?  Thanks!

5 Replies

  • Is this happening when you start the game ? Did you try to right-click on your DVD drive icon and choose open to see if it can be read that way ? Do you maybe have another computer you could try that on ? Can you read other DVDs ok on your drive ?

  • Damienf519's avatar
    Damienf519
    Seasoned Ace
    12 years ago

    Thanks you for your thoughtfull answer,

    Its simply not reading the CD, so it won't let me start the game.

    Since I wrote this, I tried it on another computer and it worked perfectly.  Also I'ved other CD's on my machine, and they worked, but not other Sims 3 CDs.  It doesn't read them either, so now I think it has something to do with my CD drive and the Sims 3.

    Rather odd isn't it?

  • Anonymous's avatar
    Anonymous
    12 years ago

    Mines doing the same thing except I got mine from Amazon. I sent the first one back and got the second one and it won't work either!! Not sure what to do?

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Might be a problem with your drive.

    I would register the game on Origin and then install the download version. It's free if you have the disc.

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