Forum Discussion

Biblophiliagrl's avatar
8 years ago

My Sims 3 Expansion Pack Showtime isn't showing up in-game

I have tried repairing my games several times and uninstalling and reinstalling, but this one expansion pack still won't show up in game. Origin says that it's installed, but when I open the Sims 3 game browser the game isn't there in the expansion packs option nor is it in-game at all.

7 Replies

  • roberta591's avatar
    roberta591
    Hero (Retired)
    8 years ago

    @Biblophiliagrl  Is your computer a pc or mac? What is the version of your game - launcher lower left? Where did you buy this pack?

    add: did you click the pack in the expansions and stuff tab of your launcher?

  • My PC is an old Dell laptop, I have played my games on this PC before without any problems, I have the 1.69.43 version of the Sims 3. I bought this pack from Origin, I think.

  • roberta591's avatar
    roberta591
    Hero (Retired)
    8 years ago

    @Biblophiliagrl  You should be able to confirm the purchase in Origin purchase history. If you bought the pack from Origin the pack would be automatically enabled. Did you get a code when you purchased the pack?

  • Okay so I looked online, I did not buy the game through Origin, but I bought it as a disk. Therefore,  I still don't know what to do. And I still don't see the game. Origin still says that it's installed, but I don't see it at all.

  • roberta591's avatar
    roberta591
    Hero (Retired)
    8 years ago

    @Biblophiliagrl  Where did you buy the pack? Did the disc come in a case? Was the case factory sealed when you got it? Was there a book with the code on it incuded? Is the pack checked in the expansion and stuff tab of the launcher?

  • I bought the game I think it was at Target or Walmart, the game was brand new. Therefore, it was factory sealed. Yes, there was a book with a code inside, but the pack is not in the launcher, yet Origin says that it's installed. I have tried uninstalling and reinstalling my games, but it still hasn't shown up in the expansion and stuff tab in the launcher.

  • Biblophiliagrl's avatar
    Biblophiliagrl
    8 years ago

    The only problem is that I can't find the disc or the box that it came in.

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