Go to your launcher.
Click on expansions and stuff.
Make sure they are all checked.
This should fix the problem, I think.
Hi, I've been having the same problem since August. I got a new computer around the time origin updated and for about one day everything worked perfectly. Then it updated and none of my packs worked(I have all of the expansion packs and one stuff pack.) I have tried everything on this threads as well as other threads and I have even contacted EA. I now know that this is a problem that a lot of people have gone through (most likely because of an update of origin) and that EA doesn't listen to their customers. We pay you for your games and the least you can do is help us fix them. I've had this problem for 4 months and no one has helped me fix this. This is an outrage and I think that you should give us our money back if you aren't going to fix the problem.
Alright, guys, just got a new computer and reinstalled Sims 3 from Origin.
Don't click install packs, just click the checkboxes and start the game.
If expansions aren't showing up in the launcher, either clear the cache for your sims 3 games or uninstall and reinstall (either your sims 3 game or your origin altogether.)
If you can't find the expansions and stuff tab, update your game or find the latest patch.
Also, finding the latest patch will help with other issues as well.
Make sure you are connected to the internet and logged in to sims 3.
Try restarting your computer as well and installing updates for windows or mac.
If none of this helps still, try contacting EA through the live chat. They're insanely helpful and this is just as a user.
