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oavaroc's avatar
oavaroc
11 years ago

my Sims 3 game wont install or launch please help!

I bought the digital version off origin and was playing this about a year or two ago then stopped playing, and i was thinking of getting back into it but now it wont run... it just says "Sims3Launche...
pc
technical issues
oavaroc's avatar
oavaroc
11 years ago

Ok. i patched the game using the super patch, but it still gives me "sims3Launcher has stopped working" when i try to play

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    When did you by the base game ? Before or after september 2012 ?

    I would try bypassing the launcher again. You need to click on ts3w.exe and not on ts3.exe.

    • oavaroc's avatar
      oavaroc
      11 years ago

      Origin is telling me I bought it august 30 2012. I tried using ts3w.exe but it tells me that d3dx9_31.dll is not designed for windows or it contains an error. I tried using the direct-x web installer to fix it before but it doesent fix it.

      • crinrict's avatar
        crinrict
        Hero+
        11 years ago

        Could you post the exact error message you're getting ?

        Did you download any dll or put anything in your Windows directory ?  Do you have that dll in your windows system directory ?

        If so, try this

        1. Open the console by typing cmd in the search bar in your start menu
        2. Type cd C:\Windows\SysWOW64 (path can vary, check where the dll is at)
        3. Type REGSVR32 d3dx9_31.dll

        I think something is wrong with the registration of that dll which has more to do with Windows than the game itself.

        Did you ever have the file in your Sims directory too to install custom content (It was needed before EA changed things) but if you then delete the file from the WIndows directory instead of just the SIms one, it can mess up your system.

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