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Anonymous's avatar
Anonymous
11 years ago
SolvedApproved

My Sims 3 store bought content will not download

My computer does not respond when I click the download button. I tried taking the disc out, which didn't work but when I install in the game it is fine!! But I cannot find the stuff i bought in the game 😕mileysad:

  • Are you trying to download the content from the ingame store or through a browser ? If it's the latter, what browser are you using ? Did you try a different one ?

9 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    I'm afraid I don't really have a proper answer but I have had quite a few problems with my sims 3 disk, however after I turned off and on my  laptop it worked as normal, maybe you should try that. 

  • Are you trying to download the content from the ingame store or through a browser ? If it's the latter, what browser are you using ? Did you try a different one ?

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    I have same problem, every time i try to download something from sims3.com its just pop out another window, i use google chrome, never have this problem before. The window who pop up its blank. 

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    Do you have the launcher open when you try ? 

    Also try firfox instead.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    That happens to me too, I evenshut mylaptop down and everything😕mileymad:

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    Any error messages ? Did you try the suggestions above ?

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved
    For internet explore I get an error script but that's it- I usually do it on google chrome but it's like i didn't even push the button
  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    try firefox and also try downloading from your purchase history  not on the actual link of the item. A lot of times the link on the item does not work, happens to me but it works fine in purchase history and using firefox. I dont have discs though. I use download versions of the game.

    Edit to add: Dont log into the store from your launcher. Log on the sims 3 web while your on the internet

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Thankyou! I tried it from a different browser and it worked 😕mileyhappy: