need help in downloading sims 3 it keeps giving me an error mcBook Air 2020
I keep trying to install the sims 3 on my laptop it will not allow me to install I keep getting an error and I have trouble shouted and it still will not download
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@ladycaress05 I'm guessing your MacBook Air runs Catalina? If so, that's the issue: the current version of Sims 3 is 32-bit, and Catalina is 64-bit only. (This would also apply if you're running a Big Sur beta.) However, there's a new 64-bit version of Sims 3 coming; it'll be released on Wednesday October 28th, as in, two days from now. You can find more details here:
https://answers.ea.com/t5/Technical-Issues-Mac/the-sims-3-64-bit-amp-metal-release/m-p/9636676#M8522
Please note that, as mentioned in the FAQ in the second linked post, the minimum requirements for the new version include an Intel Iris Graphics 640, which is likely faster than the graphics chip in your laptop. That doesn't necessarily mean you won't be able to play at all, just that you shouldn't expect great performance. Whether the game runs on lower-specced computers, and how well, remains to be seen.
If you only just bought the game and would rather get a refund, you can request an automatic one from EA:
https://help.ea.com/en-us/help/account/returns-and-cancellations/
