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JessBessBoo's avatar
12 years ago
Solved

Never Received Code - solution: The promo code is the Digital Rights code in the email for the free stuff pack

I pre-ordered Sims 3 Island Paradise (PC Download), through Origin Client. I recived both "Order Confirmation" and a "Shipment Confirmation", however, neither contained a serial code. When the game was released, I did not get an email with the code, nor did the game appear on my account, though it appears (without a code) in my order history.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    The promo code is the Digital Rights code in the email for the free stuff pack - I checked with EA Customer Service. Hope this helps!

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