I pre-ordered Sims 3 Island Paradise (PC Download), through Origin Client. I recived both "Order Confirmation" and a "Shipment Confirmation", however, neither contained a serial code. When the game was released, I did not get an email with the code, nor did the game appear on my account, though it appears (without a code) in my order history.
Did you read through this link/post?
[INFO] Serial Code Issues and Redeeming Bonus Content - PLEASE READ!
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✔ Please don't forget to resolve your question if this helps and Click XP if someone helped! 🙂
I have a similar problem - I ordered Island Paradise with the free stuff pack, and I got the email that the stuff pack was available for download and to use the code below to redeem the offer. However, there was no code in the remainder of the email....
Excellent - Thanks
Community AdminThanks, clairereads, I'm sure that helps a lot of people! 😕mileylol:
ive got that problem to the survial content email doesnt have a code ... the digital rights is blank ☹️
I am having the same issue, it still wants to charge me for the stuff pack even though it seems to accept the Digital Rights code as not being invalid. I don't want to go through with the whole transaction and be charged again.
Nevermind, just realised it's not valid for the Diesel Stuff pack. They really should've made this clearer, as otherwise I wouldn't have bothered preordering. Pretty displeased about this.
