3 years ago
new EA app uninstalled Origin
Last night I played and saved The Sims 3 with NO problem. I have Ambitions ,Late Night , Showtime , and Seasons extension packs also. After I closed Origin, prompted me to download the new EA app...
@indycutie You can download Origin again from the link here:
The EA App is designed to uninstall Origin, so if you want it on your computer for testing purposes, install it first, then Origin afterwards.
Thanks,so much. I will try that. I just spoke with a representative from technical support. He said this is a high priority problem many are having. I also mentioned none of my game or expansion packs are anywhere on the EA app. I'm 68 years old and been playing the Sims for years. I'm so sorry I took the plunge and did the new EA app. Now he says until its fixed I'm stuck and outta luck😥
EA have told me three times in the past month that they're fixing this. Yet half my EPs are still missing or not showing in the launcher and I'm getting beyond frustrated now. At this point I don't think they are telling the truth. They clearly don't know what to do or how to fix it.
@ArronHawken Which packs are missing, and do they show up as owned in your Origin/EA App game library? There's a difference between the packs not showing as owned or not downloading and packs that install properly but don't show up in the launcher.
Yeah I’ve tried everything. I’ve purchased all my expansions from origin. Some were showing in the launcher yesterday and working okay but some missing. Now today all of them are missing and it’s reset my game and corrupted my saves. I honestly am so shocked by how awful and ridiculous it is. No one is clearly sorting this issue they are just lying to their clients to shut them up.