Forum Discussion

Ariezona117's avatar
7 years ago

"No game disc found! Please insert The Sims 3 ISLAND PARADISE game disc"

I have the Island Paradise disc inserted. The disc is in mint condition and my computer reads other discs just fine so it has to be an issue with the game. If I try to run it through the launcher it says disc authentication failed/insert disc. If I bypass the launcher, it stops me at the select/create save game screen saying "No game disc found! Please insert The Sims 3 ISLAND PARADISE game disc to continue." No matter how many times I click retry it never senses the disc. I've purchased so much content for this game and it's completely unplayable. ☹️

I play on Windows 7, with a Toshiba laptop. I'm not on Mac which everyone else having this issue seems to be playing on. 

2 Replies

  • roberta591's avatar
    roberta591
    Hero (Retired)
    7 years ago

    @Ariezona117   If the game is asking for a disc then you have not redeemed your game in Origin. The DRM of SecuROM and SafeDisc is no longer supported by Windows and OS X. Your game would continue to play until you install new DLC or reinstall the game. You need to upgrade the game to Origin. Origin has been the DRM for this game since 2012. Get the base game to version 1.67 with the manual super patch - link - Sims 3 version 1.67 super patch and Origin will then patch the game to version 1.69. There is no manual 1.69 patch - it has to be done in Origin. Once the version 1.69 patch is complete the you will no longer have an install limit and you not require a disc to play.

  • There are a few steps you can try before updating to patch 1.69.  Clean your disc, and make sure your game is patched with the Super Patcher, which only goes to 1.67.  Try playing without logging in at the launcher level or even entirely offline.  Temporarily disable your antivirus software.  Some people have had success using the disc from their second-newest pack, although maybe they were confused about the release order of the expansions.

    You could also try the clean folder test, which just means dragging your Sims 3 folder out of Documents and renaming it.  The game won't be able to find it and will be forced to spawn a new one.  This is more a fix in-game glitches and loading failures, but it can't hurt, and you can put the contents of the old folder in the new one if it works.  (Or just put the entire folder back if it doesn't work.)

    This is an old post, and refers more to computers with a global failure to read discs, but perhaps uninstalling your DVD drive is worth a shot.  If you reboot immediately, your computer will recognize it again.

    http://forums.thesims.com/en_US/discussion/comment/9762001/#Comment_9762001

    Installing to patch 1.69 will tie your game to Origin, meaning that you won't be able to play without Origin running in the background, and the update also comes with a pack selector that has proved frustrating for many people.  (Others like it, so maybe do some googling to decide whether it's something you want.)  After applying this patch, you won't be able to revert to 1.67 unless you have every pack on disc as well as a base game that was manufactured before September 2012, which is when new base game discs started requiring Origin to be installed.  You also won't be able to bypass the launcher anymore.  Just some things to consider before making the leap.