Forum Discussion

mhuinker's avatar
mhuinker
Seasoned Novice
12 years ago

No Registration Code in Into the Future

 I received my DVD of the Into the Future expansion pack, and there is no product registration code in the game anywhere, therefore, I cannot download the game to my computer.  Please HELP!

5 Replies

  • It should be a white pamphlet/page and the code is on the back. If you don't have that page in there you should probably call EA. Also make sure it's not stuck to the back of any of the other sheets.

  • mhuinker's avatar
    mhuinker
    Seasoned Novice
    12 years ago

    Yep, I know where to find it NORMALLY, but it is not on the back of the game pamphlet, nor on anything else inside the disk container, nor is it on the outside of the DVD box.  It is nowhere to be found.

  • mhuinker's avatar
    mhuinker
    Seasoned Novice
    12 years ago

    Oh, and contacting EA is a joke!  I'm trying now to contact them and there is no way around having to choose what game you are inquiring about, and Into the Future is NOT even listed!!!! ☹️

  • Maybe try taking it back to where you bought it and tell them. They could probably give you a new copy with a code in it.

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Did you buy the DVD through Origin or at a Store ?

    If you bought it at the Store, you will need to exchange it there.

    EA Game advisors can be found through live chat. Just choose thesims3 instead of ITF

    1. https://help.ea.com/en/contact-us/ 
    2. Set your language to US at the bottom
    3. Click on Contact a game advisor 
    4. Describe your issue with a few words
    5. Click on Find a Solution
    6. Select Product: ex: The Sims 3 or Origin
    7. Select Issue Type: ex: Billing/Purchasing or Account Management
    8. Select Platform: PC
    9. Click Find solution
    10. Scroll down and click I still need help
    11. Click Chat Now to chat with a Game Advisor

    With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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