Forum Discussion

t0rnald's avatar
12 years ago
Solved

No registration code in Island Paradise?

I purchased Sims 3: Island Paradise Limited Edition today and I cannot find a registration code anywhere. Clearly, I see the limited edition code; however, the code to install the actual game is not present. I have the small black and white booklet with installing instructions/warnings and the booklet for my limited edition content. Am I really just overlooking it? Where is it supposed to be/how could I get a new one? Thanks.

  • the code should be on the back of the black and white booklet top of the page if not then return it to the shop with your receipt for an exchange if you can or contact CS

    They can be found here: https://help.ea.com/contact-us
    Choose a category, a game and a platform for the contact options to show up.
    If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
    See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

6 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    the code should be on the back of the black and white booklet top of the page if not then return it to the shop with your receipt for an exchange if you can or contact CS

    They can be found here: https://help.ea.com/contact-us
    Choose a category, a game and a platform for the contact options to show up.
    If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
    See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

  • Hi I've just downloaded island paradise from origin and it is asking me for the code on my confermation E-Mail. There is no code on the confermation E-Mail. I have got a code for the Carnival Costumes pack But there is not one for the actaul game.

    Can anybody help me?

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Check on the origin client.

    Right click on the game and choose Show game details. The code should be there

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    my email confirmation also did not have the code and tried looking at the game details on Origin and it still does not give me a code. Any other suggestions?

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Log out and back in on Origin or restart it and check again.