mrln420 wrote:
Here is mine.
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Sound Devices
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Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10431373&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6122 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/25/2010 04:15:33, 2374560 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
I also have a video.
I forgot to mention when she sings on the machine at home I can here her sing by herself. But when she sings with another sim I cannot hear them. Also when in public as in the video I cannot hear anything.
Your audio driver is outdated with a listed date of 5/25/2010. If you feel comfortable attempting an audio driver update, I recommend visiting the website of the system manufacturer of your computer, ASUS in this case, to see if there are any available updates for your specific model and setup. Make certain that the date of the driver on the website, is later than the one highlighted in red in this post. If not, then I recommend waiting to see what suggestion/solution that EA will come up with.
In the mean time, you can also check your in-game audio settings in the 'Option' menu under the speaker tab, and try setting your audio quality to 'high' and making sure that you have selected the proper speaker setup for your audio configuration.
