PSamantha1991 wrote:
It said 2010 last time, and now it says 2009. I don't really understand how that would work out, but I've apparently reached a moment where I've gotten myself so incredibly annoyed that it would be unwise for me to try to figure this out alone. I don't want to mess up my computer.
PSamantha1991 wrote:
The model number on my computer says dv5z-1000. When I type the product number into hp's web site, it changes to "HP Pavilion dv5z-1000 CTO Entertainment Notebook PC." And I don't know if this will help, but when I got my computer, the Operating System was Windows Vista. Now it's Windows 7. I kept reading stuff that made it seem like that change mattered, so I thought I'd say it here.
Also, I am at least 95% sure that it is 64-bit. There were two options on the HP site. I remember this because the version of Photoshop that didn't have the number 64 after it wouldn't work right, and I would always forget that when I first got it.
And thank you so much for your help. I know very little about this type of thing. All I can do is find a virus, unless it gets past the program I use to find it. But even then I don't always know how to get rid of it. I just get to know that it exists.
Thanks for the additional information, I was able to go to the hp website and pull up the driver information for your specific notebook. To answer your first question, the change from 2010 to 2009 occurred because the audio driver offered by hp has a posted release date of 9/25/2009, which is older than the date of the one that I had highlighted in red.
I checked all of the IDT High Definition Audio CODEC drivers that hp offers as update options, and they do not offer 6.10.6276.0000. They offer every driver before and after that, but not specific one. I believe that the driver that you are now using is only one back from the one that you previously had.
You could run a driver check to see if Windows will prompt you with the driver that you previously had. The audio driver check will only search for an updated IDT High Definition Audio CODEC driver, it will not roll you back any further. I will include instructions on how to perform this check down below, but if you have not experienced any changes in your audio quality and performance, I think that it is perfectly fine to continue on with the driver that you have now. :)
Windows Audio Driver Update Check:1. Click Start (windows button) and select 'Control Panel'.
2. From the control panel, select 'Device Manager'
3. From the device manager, click on the small arrow/triangle to the left of the heading 'Sound, video and game controllers'.
4. A couple of options should have appeared in a drop down menu. You should see an option titled something like 'IDT High Definition Audio CODEC'. Double click on that title.
5. A new window should have opened with a heading of something close to 'IDT High Definition Audio CODEC Properties'. There should be three tabs in this window. Click on the 'Driver' tab.
6. In the driver tab click on the 'Update Driver...' button. A new window should open posing the question, "How do you want to search for driver software?".
7. In this window, click on the option 'Search automatically for updated driver software'.
8. Windows will then check for an updated IDT High Definition Audio Driver, and automatically install it if one is available. If the driver detection program determines that you are running the latest driver available, you will receive a message stating "The best driver software for your device is already installed".
