Forum Discussion

Anonymous's avatar
Anonymous
12 years ago
Solved

Not getting Free SimPoints From Ads - FIXED - PLEASE READ HERE BEFORE POSTING A NEW THREAD

I have been watching the sponser ads for days now that are supposed to get you the free SimPoints, and after every ad it tells me I earned them and they should appear in my account in 10 mins to 24 h...
pc
technical issues
  • rumbutter's avatar
    rumbutter
    12 years ago

    no your not the only ones there are some threads on the forum about it BUT in this thread SimGuruHydra  yesterday

    Hi all,

    We are working with our partner on correcting the problem in which video views sometimes do not grant SimPoints. We'll keep everyone updated.

    Thanks.

    http://forum.thesims3.com/jforum/posts/list/753772.page

    UPDATE

    Hi everyone –

    Update: the bonus Simpoints service has been disabled for now while the team works on a fix.

    We will keep everyone updated. Thank you.

    page 3 http://forum.thesims3.com/jforum/posts/list/30/753772.page

    UPDATE


    The issue has been fixed

Anonymous's avatar
Anonymous
12 years ago

So for the past 2 days I've been clicking the bonus simpoints button in the Sims store. The add pops up and the video plays, and everything seems like it worked. A message pops up saying that it wil take anywhere between 10 minutes to 24 hours for them to show up in my account. seeing as its been 48 hours since my first attempt, I dont know what is going on. Is this happening to anyone else?

rumbutter's avatar
rumbutter
Hero (Retired)
12 years ago

no your not the only one others are affected too there are some threads on the forum about it in this thread SimGuruHydra  posted yesterday about it

Hi all,

We are working with our partner on correcting the problem in which video views sometimes do not grant SimPoints. We'll keep everyone updated.

Thanks.

http://forum.thesims3.com/jforum/posts/list/753772.page

  • Anonymous's avatar
    Anonymous
    12 years ago

    But thais doesnt answer my other questions. I know youre trying to fix this, but this thread is only other customers, like me, talking about thier experiences with the simspoints not working.

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