raeina118
12 years agoSeasoned Newcomer
Origin code invalid
I recently reformatted, reinstalled Origin, and when I Install the base Sims 3 game and use the code right from Origin it says it's invalid.
On the blue installation window with Sims ?
If so, did you buy the disc or download version and how long ago ? It seems that the codes on Origin for games that were bought pre-Origin don't really works.
If that is not the case, only customer support can help you with a new code
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Set your language to US at the bottom
- Click on Contact a game advisor
- Describe your issue with a few words
- Click on Find a Solution
- Select Product: ex: The Sims 3 or Origin
- Select Issue Type: ex: Billing/Purchasing or Account Management
- Select Platform: PC
- Click Find solution
- Scroll down and click I still need help
- Click Chat Now to chat with a Game Advisor
With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html