Origin Island Paradise Registration Code

I had this problem too and talked to someone with the live chat, he said he would resend the email but I have yet to receive the first or second email. I've never had the problem before either and I have bought many expansion packs on here.

thanks, I am new on this and don't know how to live chat what is it?

I purchased Island Paradise last night while writing down my product code I missed the last 4 digits I thought no problem I'll check my email receipt of purchase and get it from there.  But Orgin didn't send me a receipt not even a thank you for purchasing the game.  Please help me with this I would like to play Sims 3 Island Paradise.  Thank you.

If you purchased this through the store and are downloading from Origin, when you click on the game you need to install, there's an "Install" button, but there's also another button with a little "i" for info. Click on that, and you will see the code that came with your game. Hope this helps!

thank you so much. big help

YOU SIR ARE A GENIUS. i would have never clicked on that stupid "i" , my islands finally installed

You're my hero.

FAQ  http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/m-p/194028#M8203

you'll need to contact CS for invalid code

1.https://help.ea.com/en/contact-us/ 
 
2.Click on the orange NEXT button 
 
3.Select a platform 
 
4.Click on the orange NEXT button
 
 5.Select a topic and describe your problem in a few words
 
 6.Click on the orange NEXT button 
 
7.Click Chat Now to chat with a Game Advisor