Origin won't launch Sims 3
I cannot launch TS3 on origin. All that happens is that I click on the button, origin minimizes and then re-appears after a few seconds and nothing happens. Sometimes it says I am "Playing" the game ...
Forum Discussion
@holger1405 Sorry for not replying until two months later, don't know why I didn't. After all that time, nothing changed. I did exactly as puzzleaddict said, and also uninstalled it again with nothing happening. I have nothing on my installation except for all the expansion packs. Origin doesn't crash after I try to run TS3, it just minimizes and appears again. I disabled Origin in-game and nothing happened. The only other games I run are BF1 and BFV. I cleared my Origin cache and nothing happened either, so here's a DxDiag. I would use Sims 4 but I feel like 3 has more content. Also, I only have the base game because all the expansions are so expensive.
So, I finally got my game fixed after several support sessions. It was fixed by removing the game and expansions from my library and then giving me a completely new, fresh game. It starts up and everything but there's one more problem. I only get four of the expansions shown in the launcher (Ambitions, Into the Future, Island Paradise, and Supernatural). I have every expansion and a few stuff packs but only these four expansions are displayed and active.
@Chocoroom1 Is it possible that support messed up the transfer of your packs to your new account? I know this has been far more difficult than necessary already, and I hope you don't have to go back to them again. The troubleshooting steps you can take yourself are to repair the game in Origin (right-click on the Sim 3 icon in your game library and select Repair), clear Origin's cache, and if that doesn't work, uninstall Origin "the hard way" and reinstall.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
I guess it's also possible that some of the codes for your packs are new as well, and that the fact that they don't match the registry entries on your computer is preventing them from loading. As a test, you could manually uninstall one of the missing packs and redownload it. Here are instructions for removing a registry key (scroll down to "I'm having problems with the game"):
https://help.ea.com/en-us/help/the-sims/the-sims-3/manually-uninstalling-the-sims-3/
If none of this helps though, I don't know what else you can do, other than to go back to support and hope they get it right this time.
