5 years ago
origin
Hi, i have a basic membership with origin and the sims 3 says its included, which i was able to download and install even the packs with it. but whenever i try to launch the game to play, i get an er...
@SamanthaF97 Please make sure .NET Framework 3.5 is enabled on your computer. Hit Windows key-R and enter "appwiz.cpl" without quotes. In the File Explorer window that opens, click "Turn Windows features on or off," and you'll see this:
.NET Framework 3.5 is the first entry; make sure the box next to it is filled in. If not, click the box, let Windows download the framework, restart your computer, and try to launch Sims 3.
If it still doesn't work, please run a dxdiag and attach it to a post.
I honestly have no clue about any of that! I’m on a laptop, and its not windows.. maybe its because its just a laptop i thought at first maybe too old or not enough RAM. But the sims 4 works perfectly fine on the same laptop so it can’t be that, right?
@SamanthaF97 If your laptop runs Sims 4, it runs Windows (or macOS). Please follow the instructions I posted.
i would follow them instructions if i had a clue what i was doing. But thankyou.