Please, please let us change our Sims 3 specific ID.
I know, I know. People keep asking and advisers keep saying no.
It's a punch in the gut every time I have to see my Sims 3 username linked to a very abusive part of my life. It's a reminder I could do without.
Please Origin, give us the option to change this online or by phone, even if it's just once per member.
Thank you for reading.
Sorry to hear your current username brings back undesired memories @elsieairhead, it's the opposite of what we would want.
puzzlezaddict is right, unfortunately: when advisors are telling you no it's not because they don't want to help. Once a name is chosen for a The Sims 3 account, we cannot change it.
While I understand this doesn't help you with The Sims 3, when designing The Sims 4 this was improved. The Sims 4 uses your EA Account ID and so can be updated at any time. But as you can see, The Sims 3 was built using a completely different system.