Forum Discussion
13 years ago
I've never ordered a physical copy of the game via Origin so I don't know how long it usually takes. Maybe someone else knows and can chime in about that.
However, if you want to check on your order with Origin you can contact them here: https://help.ea.com/contact-us
Also, here's a post on how to navigate the contact page in case it's confusing: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html (Just so you know there is no longer an email option, only live chat and phone.)
Best of luck.