Problems to redeem The Sims 3 with Humble Bundle key
I've just purchased the Humble Bundle pack, but I can't successfully activate the Sims game.
First I've logged into Origin application and tried to redeem the code as I always do: by going to Origin > Product redeem code. However, when I typed the key, I got a message like "Sorry, but this code can't be redeemed from here. Redeem your code on the following website: http://www.thesims3.com".
So, I went to the website, and registered (using the same e-mail and password than my Origin account). I was asked to choose a "persona" and than continue (which I did). Than, following this guide from Humble Bundle's website, I went to My page > My account > Redeem a code. Than i chose "redeem a code (again) and typed the key and clicked on "Redeem". After that I got a message saying I had successfully redeemed the game. Once more following that guide, I went to Store > My store account > Purchase history. But it was EMPTY! ("You have not purchased any items.").
I tried refreshing my library on the Origin application, but nothing new come up either. So I went back to the Sims' site and tried to redeem the same key again, which obviously didn't work, and I got a message that the code had already been redeemed.
So, what do I do now? How do I activate my game and download it?
Hi Everyone,
Please read here how to redeem the code:
http://answers.ea.com/t5/The-Sims-3/IMPORTANT-How-do-I-redeem-my-Humble-Origin-Bundle-code-for-the/td-p/1390706
Everyone who has already redeemed their code somewhere else and has no 20-digits code in their Origin client now: Our tech team is working on that but it may take some time to solve the issue.
Thank you for your patience.
