Product code already redeemed - code already in use....? Origin Sims 3
When I enter in my brand new redeem code for roaring heights expansion pack it says the code has already been redeemed. help?
Forum Discussion
worlds do not show up in orign you redeem the world code in your the sims 3 account then download from your sims 3 purchase history then install you will still play from whatever game you normally play from to play in the world once installed it will be in the main menu +new game to select the world to play in
you should have an email with the code for the world to redeem in your the sims 3 account check your purchase history on the sims 3 first to see if the world is there in any case download and install it if it is
if you redeemd the code in origin first that can give an invalid/used code you may need to contact CS if that happened
Guide to worlds and how to redeem the world code http://answers.ea.com/t5/The-Sims-3-Store/Guide-Si
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-conta
That's the thing...I stayed on hold waiting for help via chat room, phone call, etc. I am still waiting for someone to call me back.
i really hope this gets solved for you as soon as possible and you can enjoy your world also if your waiting for live chat that long i know they may be busy with some others BUT sometimes too some browsers don't work quite so well with live chat like safari or chrome and switching to IE or firefox
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