Forum Discussion
This is where it asks for the registration code and when it’s typed in it won’t go away you push done then it pops back up again
@r34rdon_821 I'm still curious exactly when in the process the box in that screenshot pops up, as in, when you try to open the launcher, or when the launcher is open and you press play, etc. It shouldn't be there at all; I've never seen it in all the times I've installed TS3 in macOS (or in Windows for that matter).
At any rate, are you pressing play through Origin? And are you using a legacy version of Origin instead of the current one? (This has helped with a few recent Origin issues in macOS, but this problem could be a potential side effect of using a legacy version.)
If you haven't tried it already, launch the game without any Origin involvement. Make sure Origin isn't running—cmd-option-esc will bring up a list of open apps, and you can force quit from there. Then open Applications > The Sims 3, and double-click on the Seasons icon.
If you still get the popup asking for the code, please create a new admin account on the Mac and try launching the game from there, again without Origin being involved.