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Anonymous
12 years ago
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[PS3] Please Help: I cannot connect to the Exchange on "The Sims 3: Pets"

So, I got my Sims 3 Pets for Christmas and Since then I have lost my manual; Therefore I can't get the serial code,

But I started playing and I wanted to try out this "Exchange" thing but It said "Cannot connect to the EA servers at this time; Please try again later."

I have kept trying on and off for a month and I downloaded the online pass on my PS3, I also have my PSN linked to EA/Origin account.

Some people said it was because they didn't have the disk. I have the disk. The instructions on the page for my online pass says:

"To activate your online pass select the "Connect to EA"("Triangle") button at the start of your game and follow the onscreen instructions to enter the serial code printed above." 

I couldn't do that for some reason. It just said "Can't connect to EA". I seriously need some help with this.

  • Online services for the sims 3 pets on ps3 and xbox 360, including the exchange have been shut down by EA. Therefore, you cannot connect to EA and access the exchange anymore. Sorry. I was really upset when I found this out as well.

13 Replies

  • Hey, I also forgot to ask if there's any way I can get the expansions and yeah I'm playing on ps3.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 years ago

    @XTheEpicWarriorX  I believe the only versions of Sims 3 for consoles are the base game and TS3: Pets.  I'm not sure whether Pets is an expansion or functions as a separate game, i.e. whether your saves would transfer over.  (I've never played the console version.)

    It looks like you can still buy Pets for console online in a couple of places, although I'd worry about getting it used.  The first place I'd try is Origin itself, if it still offers the game.

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