12 years ago
Purchasing sims 3 points
Is it normal for EA to charge me an extra dollar for everytime I purchase sims 3 points?
Sounds strange. Are you living in the US ?
I would contact customer support and ask them
They can be found here: https://help.ea.com/contact-us/ask
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html