Forum Discussion
@ManeEvent4U2 I meant that you could attach it here, using the "browse" button below the text field where you type your reply and above "preview" and "submit." You wouldn't really want EA help looking over your dxdiag, anyway—it's not what they're trained to do. If you post it here instead, I can read it, as can other responders who'd like to help.
I'd also like to see the first 40 or so lines of your deviceconfig, inside Documents\EA\TS3.
On my screen, the only thing I see in that location is the "choose file" button, which I assume is the browse button. Unfortunately, it won't let me submit the file here.
And these are the first 40 lines of my deviceconfig file:
=== Application info ===
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 3 GPU Memory: 4 CPU: 4 RAM: 4 CPU Speed: 3192 Threading: 3
Adjusted CPU: 3856 RAM: 16270 Adjusted RAM: 15758 Cores: 4
=== Machine info ===
OS version: Windows 7 6.1.7601 Service Pack 1
OS prod type: 0
OS major ver: 6
OS minor ver: 1
OS SP major ver: 1
OS SP minor ver: 0
OS is 64Bit: 1
CPU: GenuineIntel
Brand: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
Family: 6
Model: 10
Cores: 4
HT: 0
x64: 0
Memory: 16270MB
Free memory: 12217MB
User: ~~~~
Computer: ~~~~
=== Graphics device info ===
Number: 0
Name (driver): Intel(R) HD Graphics
Name (database): Desktop IvyBridge GT1 [Found: 1, Matched: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 0152, Board: 05771028, Chipset: 0009
Driver: igdumdim32.dll, Version: 10.18.10.4425, GUID: D7B78E66-4212-11CF-D162-7D25B4C2C735
Driver version: 4425
Monitor: \\.\DISPLAY1
Texture memory: 1696MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
- puzzlezaddict7 years agoHero+
@ManeEvent4U2 Given your deviceconfig, I really do want to see your dxdiag. Maybe try a different browser? I'm using Firefox, and the browse button lets me navigate to whatever file I want. Here's what I see:
- ApprovedAnonymous7 years ago
Oh! Thank you! And with your want to see it, is there something wrong with my original configuration?
- puzzlezaddict7 years agoHero+
@ManeEvent4U2 What I wanted to see was whether you had a dedicated graphics card that TS3 wasn't using, but your dxdiag only lists an integrated one, which matches the specs google has provided. With only the integrated card, your computer's performance is always going to be a bit limited. The camera stutter and other graphics issues are to be expected with the lower level cards—for best performance, the recommendation is usually an Nvidia 1050 or AMD equivalent.
I'm not sure whether you have the latest drivers, either, as your card may be legacy by now. It looks like you could check by going to Dell's website for your computer and clicking on the heading "Drivers, Manuals & Support," although it won't show me anything on my mac.
https://www.dell.com/en-us/shop/cty/optiplex-7010/spd/optiplex-7010
Anyway, the bottom line is that the performance you're describing is probably as good as it's going to get on your system. TS3 is a wonderful game, but this is one of the shortcomings we have to live with.