Re: Characters Unselectable and frozen

see if any of these will work for you

1  start your game then save as new name then try the edit town save a copy of the family to the library  and start a new game to see if all is well with them

2  start your game then save as new name then try the edit town save a copy of the family to the library  and  in the top left will be your family like a  clipboard image  delete that then place the saved copy of the family from the library back into the lot  

3 from edit town switch to a new family then back to game save as new name then back to edit town click on your family lot that they live in and save a copy of them to the library

the Sims will keep the skills they have and friendships they have with each other and any items in the inventory but you'll be starting with the wishes and maybe building up friendships up around the the town again