Forum Discussion

Re: [CURRENT ISSUE 64-bit] Base game incompatible with expansion pack error

Hi

I have issues with my Sims 3 as well on my Macbook.

The attached image is the message I get, when I try to play the game with the EA-app.

I have tried to uninstall and then download the game several times now - but it's still not working.

Please, is this something you can assist with?

Thank you in advance

4 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @abc1247333681  I've moved your post to the master thread for this error message.  Please go into Documents > Electronic Arts > The Sims 3 and delete Version.tag.

  • abc1247333681's avatar
    abc1247333681
    2 years ago

    Hi

    Thanks a lot for your advice. Unfortunately it doesn't help. Do you have any other suggestions? Thanks

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @abc1247333681  Move the entire Sims 3 folder to the desktop and try again.

    If that doesn't help, please open Terminal, in Applications > Utilities, copy and paste this command, and enter:

    find / -name "Version.tag" 2>/dev/null

    Then post the results.  (Feel free to black out or delete your username, but please leave the rest intact.)  I'd like to see whether there's another copy of this file lurking somewhere on your computer, and if so, where it is.

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,271 PostsLatest Activity: 39 minutes ago