Re: Dragon Valley won't download!

There's a log which can be found in documents/electronicarts/thesims3 and is called Sims3LauncherLogFile.log

Post the content here

It says this 2013/06/22|18:37:38|OFB-SIM3:65189|Store Download Failure. Expected more bytes from the server. What does it mean?

That's usually a server error on EA's side, a program blocking the connection or something reset your connection while it was downloading.

I would either try again later or contact customer support

The AnswerHQ is about Users helping Users.

They can be found here: https://help.ea.com/contact-us/ask

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html



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