Forum Discussion

Re: Error code 16 after new windows 11 update.

Hi everyone, i think the Windows 11 update KB5020044 fixed this issue (error code 16 at least). I played a bit and game saved normally, but i'm not sure yet. If someone want to test it the update is optional right now in Windows Update.

Spoiler

Maybe problem was caused by this

From Update page "It addresses an issue that affects the CopyFile function. It might sometimes return error 317: ERROR_MR_MID_NOT_FOUND."

because error 16 is file copy error.

10 Replies

  • @CAHbKA78 This is amazing news! I have just checked and I need to still update it! I am not sure if it's optional because for me it says download and install. Other than that, there is a little x next to it so it might be optional.
  • CAHbKA78's avatar
    CAHbKA78
    3 years ago

    @Simsfan101  usually you need to check for updates (or Windows do it for you from time to time) and then they automatically start to be downloaded and installed, but with this update you need to press download and install button or it won't install at all.

  • SharketteLaw92's avatar
    SharketteLaw92
    Rising Scout
    3 years ago

    Everytime I install the Sims 3, I always go into windows security (not the firewall) and add it to the exceptions list. I do not know if this will help with the error, but it stops windows from interfering with the game in any way, shape or form.

    I've been getting this error continuously in a new game, while editing the world and building lots. Deleting the save file with.bad at the end, while the game was running is sort of helpful

  • lgaudet's avatar
    lgaudet
    3 years ago

    Hopefully the Windows update did? I didn't get an recent update on my Win11.

    I managed to get saving Sims 3 game files to work after purging all installed content and running the game after exiting out of OneDrive. I did not uninstall because I need it, just exited and closed it.

    That was working while I slowly reinstalled game content in bits, then was installing bits of downloaded (the horror) community content in small groups of files.

    It worked until the last group of SavedSims, then error 16 hit. I removed those particular sim files and error 16 stopped happening. So it looks like one of them has a glitch also causing the error.

    But now it's moot until they fix the new EA app that rendered all my purchased expansion and stuff packs no longer registered as owned, leaving me with a world of base game sadness.

  • @CAHbKA78 Yea after installing this update I stopped getting the error 16 and I can save my game like how I used to like "island paradise" "Island paradise 1" instead of having to do a whole new name every time I save.

    I even clicked save and quit and it did it successfully.

    Gonna see how it is when I install more of my store content. Hopefully it's fully fixed.

  • chopin27's avatar
    chopin27
    3 years ago

    It's a bit better after the update, I can save somehow. But the game still crashes without any error massages while I'm in build mode and I can’t stay in CAS mode more than a few minutes. *cries*

    The game runs like butter, but I see my new RTX 3080, using much more memory than my old one (GTX 970) right from the start on MSI Afterbuner.

    I really hope we get 64 bit version for Windows!!!! Pleeeease!!! I have all EPs, all SPs and all store content installed (I paid for them all if you know what I mean) by the way.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @chopin27  Have you taken steps to manually limit the in-game framerates on this shiny new 3080 of yours?  If not, that's a crucial step and could account for the crashing.  Let me know if you need help with the process.

  • chopin27's avatar
    chopin27
    3 years ago

    Thank you for your kind reply, @puzzlezaddict .

    Yes, I have!  Vsync is turned on, the graphics card was recognized, texture memory size part was fixed on the graphicrules.sgr and GeForce experience has been uninstalled.

    I’ve also lowered the graphics settings to basic too, most of them are set to application controlled or recommended setting. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @chopin27  You've also checked in-game to make sure the v-sync setting is being honored?  If not, please do so now, with the cheat fps on.

    If that's not the issue, please try playing in a clean folder.  Move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, then launch the game to create a new folder.  Don't change any of the graphics settings except for the resolution, which you should change to match your monitor.  And don't add any of your existing content to the new folder either.  Just start a new save in Sunset Valley and let me know how it runs.

    If you get another crash, please run a dxdiag and attach it to a post.

    https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/