Re: Expired Account and lost games?

Hi @wizzkid118,

Try to log into your granddad's account on this website: https://myaccount.ea.com/cp-ui/aboutme/index

If it is still telling you the account is expired, then please, try to reset your password. Don't worry, this won't have any effect in your games.

If after doing this you are still having issues, please, contact one of our advisors through EA Help, they will be able to check what's wrong, and help you with this issue.

You will find a detailed explanation on how to contact them if you need it here.

If you have any question, don't hesitate to ask 🙂

-Mai