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Expired Account and lost games?
So basically, a few years ago my granddad had bought me sims 3 island paradise and university through origin and I downloaded it onto my computer(all the rest of my sims games were on a CD ROM). I th...
Hi @wizzkid118,
Try to log into your granddad's account on this website: https://myaccount.ea.com/cp-ui/aboutme/index
If it is still telling you the account is expired, then please, try to reset your password. Don't worry, this won't have any effect in your games.
If after doing this you are still having issues, please, contact one of our advisors through EA Help, they will be able to check what's wrong, and help you with this issue.
You will find a detailed explanation on how to contact them if you need it here.
If you have any question, don't hesitate to ask 🙂
-Mai
