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EA_Solaire
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3 years ago

Re: Game code already redeemed

Hi there @Maxxieeee,

If your expansions are missing, it sounds like you may be logging into a different account than the one those expansions were originally registered to. This isn't something we'd be able to look into over AHQ with you as we don't have access to your account details, but the live support team can review your game codes and help you locate which account you need to be signing in with. 

Please contact the live support team through Twitter or Facebook- if you have any issues getting in touch with live support there, be sure to let me know! 

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