Forum Discussion

2 Replies

  • NetXeb's avatar
    NetXeb
    2 years ago

    Hi, my steam account is connected since long time ago.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @NetXeb 

    Thanks for checking- please reach out to the live support team so they can check your game code and see what's causing this error. Here on AHQ, we aren't able to access your account information to investigate further. 

    You can reach out to live support for more help on this from the site here: https://help.ea.com/en/help/faq/using-ea-help/ 

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,427 PostsLatest Activity: 22 hours ago