Forum Discussion
8 Replies
- ApprovedAnonymous12 years ago
- ApprovedAnonymous12 years ago
It'd be great if someone could help me with this issue
- ApprovedAnonymous12 years ago
I found an installer once I had a dig about but after supposedly installing it I got a pop up saying I need to reinstall the base game?
- ApprovedAnonymous12 years ago
I also cannot pause or cancel the installation in origin
- EA_Spectre12 years ago
Community Admin
There are three different things you can try:
1. Make sure that none of your other programs are in conflict with Origin. Usually this is your anti-virus program or your firewall. Read more about that here:
https://help.ea.com/uk/article/programs-that-may-cause-conflicts-with-origin
2. Uninstall and reinstall the Origin client.
3. Try to start Origin in Compatibility Mode (Windows 7) when you are playing on Windows 8.
- ApprovedAnonymous12 years ago
I am having the same problem. When the game finished downloading it opened the uninstall manager not the install manager and now the install manager won't pop up when I click install.
Not to be rude but to me that advice means nothing. I need detailed instructions of how to do these things. I am using AVG.
- EA_Spectre12 years ago
Community Admin
You should always be able to get instructions on how to whitelist or allow a game in your anti-virus program or firewall on the website of your anti-virus or firewall program. There are just too many possible programs out there for us to list them all.
The solution to your problem is HERE:
http://answers.ea.com/t5/The-Sims-3/quot-Origin-won-t-install-The-Sims-3-quot-THE-SOLUTION/m-p/1403740#U1403740
Now could someone please sticky the above linked post I made as this is the second post about this problem I have seen since writing it and considering this is the solution to the problem it would probably help a lot of people if it was made readily available to all. :D