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Anonymous's avatar
Anonymous
12 years ago
Approved

Re: [Humble Bundle] Sims 3 has been downloaded, but it wont install no matter what!

I'm using windows 8 too

8 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    It'd be great if someone could help me with this issue

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I found an installer once I had a dig about but after supposedly installing it I got a pop up saying I need to reinstall the base game?

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I also cannot pause or cancel the installation in origin

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    12 years ago

    There are three different things you can try:

    1. Make sure that none of your other programs are in conflict with Origin. Usually this is your anti-virus program or your firewall. Read more about that here:

    https://help.ea.com/uk/article/programs-that-may-cause-conflicts-with-origin

    2. Uninstall and reinstall the Origin client.

    3. Try to start Origin in Compatibility Mode (Windows 7) when you are playing on Windows 8.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I am having the same problem. When the game finished downloading it opened the uninstall manager not the install manager and now the install manager won't pop up when I click install. 

    Not to be rude but to me that advice means nothing. I need detailed instructions of how to do these things. I am using AVG. 

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    12 years ago

    You should always be able to get instructions on how to whitelist or allow a game in your anti-virus program or firewall on the website of your anti-virus or firewall program. There are just too many possible programs out there for us to list them all.