Hey! I had to message EA in order to solve it, I don't even remember how they fixed it. It took me several days of messaging them and a bunch of * fixes that didn't even work. What eventually "solved" it for my Mac was to log in when I'm in the game. I couldn't log in at the start-up page, but after I got to the main page in the game, that's where I could log in. I think my main issue was that I had TWO accounts, and they had to merge those two together, or delete the one, and then retry. It was a nightmare, to be quite frank. And it is ridiculous that they haven't even bothered with fixing all of the crazy bugs!!! I have both a Mac and an MSI computer, and it is like a dream to play it on the MSI rather than on the Mac.. But why even launch a game that works so poorly on a Mac??
Good luck!! Sorry I couldn't be very specific or helpful.. ☹️
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@hbwow2011 if the registration page keeps looping like that try clear the internet cache and or switching browsers if using safari,opera or chrome try IE or Firefox then log in with the email and password you use for the account
as for buying a game you already own contact CS to see if they can help with that
contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser
