- Origin ID: melbrookes
- Are you opted into the Origin Beta? Yes/No: (Origin menu > Application Settings > Origin Beta Participation) NO
- OS X version (How to find your OS version): 10.8.4
- Processor, Memory and Graphics card information (Follow Step #1 through Step #3 to find this information): 2.6GHz Intel core i5
- Expansions you have/have active: Sims 3, Island Paradise, Seasons, Supernatural, Pets, Late Night
- Any error message received: NA
- A detailed description of what is occurring: Trying to play the sims 3 Island paradise, it says that it downloaded however it will not play.
- A detailed description of any troubleshooting you have already attempted: NA, no idea what to do.
Ursula: Please try the trouble-shooting steps explained in the first post.
