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Re: New Computer - Launcher Wont even Open

@GreenMoosy  You're correct that the Alder Lake issue prevents Sims 3 itself from loading while the launcher opens as normal.  But your dxdiag makes the issue clear: you need to manually install DirectX 9.  I believe from your description that you extracted the DX9 files but didn't actually run the installer.  In case it helps, I wrote out detailed instructions for installing DX9 here:

https://answers.ea.com/t5/Technical-Issues-PC/SIMS-3-GAME-WON-T-LAUNCH-WINDOWS-10/m-p/10711778#M247861

The short version is, in the folder you placed in Documents, there should be a DXSETUP.exe.  This is the actual installer that you need to run.

1 Reply

  • GreenMoosy's avatar
    GreenMoosy
    3 years ago

    Thank you so much! I just ran the installer and it worked. I feel a little silly but thank you for your help. The launcher opened but the game wouldn't so I tried the other things like lazy duchess patch and that seems to have fixed everything. You are the literal best! Thanks again!

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