Re: Origin won't open after update?

I did the uninstall several times/reinstalled by the link you showed me, tempted to try the hard one but I'm worried about messing up ☹️

I have a Windows 10 64bit Lenovo laptop if that's any help?

For Virus Scanners - I use Trend Micro. Windows Defender is there too but I'm pretty sure that's disabled.

When i download Origin it always downloads The Slim version (not sure if there are any others that may help me). I notice when I open it the Web Server Helper appears in the task Manager. I use the TM to see what is happening - is that supposed to happen if not how can I stop it?

Is there a way to launch The Sims 3 from Steam if I can't open Origin?

I had a look at my Event Viewer too and this is one of the errors I have had when trying to open Origin:

The Origin Web Helper Service service failed to start due to the following error:
The system cannot find the file specified.

Is there a possible way to fix that error?

Thank you, so much for your time in helping me!

@ShadowWolfies  The "hard way" of reinstalling is one way to clean your computer's registry before reinstalling, but you can also use a tool like Piriform's CCleaner (the free version works fine) instead, with almost no risk of deleting anything else besides TS3 files.

No, it doesn't help to know you have a Lenovo laptop.  Like most brands, Lenovo makes a wide variety of products.  Please run a dxdiag so that we know what you're working with.  It's also important to make sure there aren't any other issues with your computer, and maybe answer some of the other quesions you have.

You need to check the settings in Trend Micro and set an exception for Origin; that app may have caused the original issues you saw.

I'm not sure why you're getting the slim version of Origin, but here's the link for the normal one:

https://www.origin.com/usa/en-us/store/download

And you can't play TS3 through Steam unless you own the game in Steam.  Owning the game in Origin doesn't help.

I did the dxdiag test.

I took a screenshot of me downloading it via the link provided but the Slim version came up... Not sure why it does that!

@puzzlezaddictyou are amazing! Thank you so much for pin pointing out the issue. Yes, it was Trend Micro blocking Origin and after a quick google search, I was able to add Origin to the exemption list 🙂

Thank you, again for all of your time and help, I really appreciate it! The Sims 3 is now working beautifully again. I missed playing it. I wish I can give you a hug!