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ShadowWolfies's avatar
ShadowWolfies
7 years ago
Solved

Origin won't open after update?

It's been about a week since I have had Origin update and now I can't play The Sims 3 due to it refusing to open. It only opened once after I had cleaned the Origin's cache. I've uninstalled/reinstal...
pc
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    7 years ago

    @ShadowWolfies  OriginThinSetup is exactly the file you want to download.  That's not the issue.  But your antivirus probably is—Trend Micro is known to conflict with Origin.  So you'll need to set a specific exemption for Origin, or you won't be able to run it, much less your games.

puzzlezaddict's avatar
puzzlezaddict
Hero+
7 years ago

@ShadowWolfies  OriginThinSetup is exactly the file you want to download.  That's not the issue.  But your antivirus probably is—Trend Micro is known to conflict with Origin.  So you'll need to set a specific exemption for Origin, or you won't be able to run it, much less your games.

ShadowWolfies's avatar
ShadowWolfies
7 years ago

@puzzlezaddictyou are amazing! Thank you so much for pin pointing out the issue. Yes, it was Trend Micro blocking Origin and after a quick google search, I was able to add Origin to the exemption list 🙂

Thank you, again for all of your time and help, I really appreciate it! The Sims 3 is now working beautifully again. I missed playing it. I wish I can give you a hug!

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