Re: sims 3 64 bit & metal keeps crashing?
Well, my game is crashing nearly every 15 minutes after I launch it...And I don't know what to do. I already tried to repair it via Origin but that doesn't help. The mac crash error says: Crashed...
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@myimagine20 Please attach your deviceconfig.log, in Documents > Electronic Arts > The Sims 3. You'll neeed to manually open the folders; the file won't show up in a search. You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.
=== Application info ===
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 5 GPU Memory: 5 CPU: 5 RAM: 5 CPU Speed: 4200 Threading: 3
Adjusted CPU: 7140 RAM: 8192 Adjusted RAM: 7680 Cores: 4
Card Found in DB: 1
=== Machine info ===
OS version: Mac OS X Version 10.15.7 (Build 19H2)
OS prod type: 0
OS major ver: 10
OS minor ver: 15
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: iMac18,3
Brand: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
Family: 8
Model: 7
Cores: 4
HT: 1
x64: 1
Memory: 8192MB
Free memory: 55MB
=== Graphics device info ===
Number: 0
Name (driver): Radeon Pro 575
Name (database): Radeon Pro 575 [Found: 1, Matched: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 67df, Board: 00000162, Chipset: 00c4
Driver: macOS Metal driver, Version: 0.0.0.0
Driver version: 0
Monitor: C9F41962
Texture memory: 4096MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 0
=== Options ===
AnimationSmoothing 1
LightingQuality 3
GeneralReflections 3
TextureQuality 3
VisualEffects 3
TerrainQuality 3
EdgeSmoothing 3
ObjectHiding 0
AspectRatio 0
ForceSquarePixels 1
SimQuality 4
TreeQuality 4
DrawDistance 3
MaxActiveLots 8
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 3
Audi🤭utputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 1
EdgeScrollingWarning 0
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 1426431
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 4
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 0
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 1
EnableMemories 1
AgingStageLengthBaby 7
AgingStageLengthToddler 7
AgingStageLengthChild 150
AgingStageLengthTeen 300
AgingStageLengthYoungAdult 450
AgingStageLengthAdult 450
AgingStageLengthElder 364
EnableInteractiveLoading 1
AgingStageLengthPuppy 2
AgingStageLengthDogAdult 2
AgingStageLengthDogElder 2
AgingStageLengthKitten 150
AgingStageLengthCatAdult 600
AgingStageLengthCatElder 364
AgingStageLengthFoal 100
AgingStageLengthHorseAdult 750
AgingStageLengthHorseElder 364
LunarCycleLength 4
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
=== Default Options ===
AnimationSmoothing 1
LightingQuality 3
GeneralReflections 3
TextureQuality 3
VisualEffects 3
TerrainQuality 3
EdgeSmoothing 3
ObjectHiding 0
AspectRatio 0
ForceSquarePixels 1
SimQuality 4
TreeQuality 4
DrawDistance 3
MaxActiveLots 8
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 3
Audi🤭utputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 0
EdgeScrollingWarning 1
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 0
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 2
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 1
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 1
EnableMemories 1
AgingStageLengthBaby 3
AgingStageLengthToddler 7
AgingStageLengthChild 7
AgingStageLengthTeen 14
AgingStageLengthYoungAdult 21
AgingStageLengthAdult 21
AgingStageLengthElder 17
EnableInteractiveLoading 1
AgingStageLengthPuppy 0
AgingStageLengthDogAdult 0
AgingStageLengthDogElder 0
AgingStageLengthKitten 0
AgingStageLengthCatAdult 0
AgingStageLengthCatElder 0
AgingStageLengthFoal 0
AgingStageLengthHorseAdult 0
AgingStageLengthHorseElder 0
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
@myimagine20 Do you still get crashes if you play in a clean Sims 3 user folder? Move the entire folder out of Documents > Electronic Arts and onto your desktop, and when you open the launcher, a clean folder will spawn with no content. Don't add anything to it yet; just see how the game runs. Let me know whether you get anymore crashes.
If you do see another crash, what might help would be to reinstall your OS. There is a simple way to do it that preserves all your data, although you should back up anything critical anyway, just in case. (That's always the best approach when updating or reinstalling an OS regardless of how reliable the process is.) The reason I suggest it is that it worked for someone else whose Mac should be able to handle Sims 3, although that person's hardware was somewhat weaker than yours.
At any rate, here's the Apple support page that describes how to reinstall an OS:
Hi, I am having exactly the same issue!! I will play for maybe 10 minutes and it will crash, happens mostly when I zoom in and out of map view, but sometimes randomly. I have uninstalled all CC content and still having the same issue. Crash report:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000003fc
Exception Note: EXC_CORPSE_NOTIFYTermination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [3260]Any suggestions?
@saranandlamine96 Please attach your deviceconfig.log, in Documents > Electronic Arts > The Sims 3. You'll neeed to manually open the folders; the file won't show up in a search. You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.
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