Forum Discussion
=== Application info ===
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 3 GPU Memory: 5 CPU: 4 RAM: 5 CPU Speed: 2400 Threading: 3
Adjusted CPU: 4080 RAM: 8192 Adjusted RAM: 7680 Cores: 4
Card Found in DB: 0
=== Machine info ===
OS version: Mac OS X Версия 10.16 (Выпуск 20C69)
OS prod type: 0
OS major ver: 10
OS minor ver: 16
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: MacBookPro15,2
Brand: Intel(R) Core(TM) i5-8279U CPU @ 2.40GHz
Family: 8
Model: 7
Cores: 4
HT: 1
x64: 1
Memory: 8192MB
Free memory: 36MB
User: macbook
Computer: MacBook-Pro
=== Graphics device info ===
Number: 0
Name (driver): Intel Iris Plus Graphics 655
Name (database): Intel Iris Plus Graphics 655 [Found: 0, Matched: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 3ea5, Board: 00000178, Chipset: 0001
Driver: macOS Metal driver, Version: 0.0.0.0
Driver version: 0
Monitor: 00000000
Texture memory: 1536MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 0
About the Packs, I have quite a lot, but last time I tried to play just with the Base game and Late night with minimal graphics settings, but it still crashed.
@alkuch The deviceconfig is reporting you had almost no free memory when you opened Sims 3. This could be a reporting error, but if it's accurate, it would explain the crashing: with your OS constantly swapping memory, the game might not be particularly stable. So try playing immediately after restarting your computer, with nothing else running other than Origin.
If you get another crash, restart your computer and try again, this time opening the Activity Monitor first. (It's in Applications > Utilities.) Click the Memory tab, and let me know how much memory is being used before you open Origin, after you open Origin and before you launch the game, and after a save loads. Switch the game to windowed mode (cmd-return) so you can see the AM in the background.
- 5 years ago@puzzlezaddict Alright, here is the data:
Before opening origin:
Memory Being used: 2.63Gb
Files Cash: 2.10GB
After opening origin:
Memory Being used:3.32GB
Files Cash:2.50Gb
After opening TS3:
Memory Being used:3.43GB
Files Cash: 2.62GB
After opening the world
Memory being used: 4.47
Files In cash: 3.43GB
In total, TS3 app is using 1.22 GB of memory, if that’s helpful.
This time I made some progress and it didn’t crash straight away and lasted for about 5 minutes.
I noticed a funny thing: when the game crashed again and it was impossible to play, I tried leaving it as it is and returning to the main menu, and then coming back. This didn’t change anything, but my changes to the games were there, even though the screen was still flickering. This is really sad.
I also noticed that the screen stops flickering if I start playing and move my mouse to the bottom so the icons of the apps come up, but this still doesn’t solve the problem with being unable to do anything in the game with the mouse. - puzzlezaddict5 years agoHero+
@alkuch Okay, so free memory isn't the issue. 1.22 GB is about what my game uses when I load a new save, or one that I haven't played much yet, so that's normal.
Sims 3 has always had a problem releasing memory when exiting to the Main Menu: some of the data from the save that was just closed remains in memory, and it can be superimposed on the next save you load. This can cause all kinds of weird glitches, so it's never a good idea to switch saves at the Main Menu unless you don't intend to save your progress.
At this point, it's a good idea to start from scratch, at least for now, and see if we can get the game stable enough to play. Move your entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop; when you open the launcher, a clean folder will spawn with no content. Don't add anything to the folder at this point. Load the game to the Main Menu, cmd-return to switch to windowed mode, turn all the graphics down to the minimum settings, and quit to desktop. Restart your computer, reload the game, start a new save in Sunset Valley, and let me know how it runs.
Please also let me know which packs you currently have installed on this computer, since I know you've tried playing with only a few.
- 5 years agoThank you!
I decided to try and delete the app and then to download it again. I tried opening it without creating a character just to change the settings, and everything seemed alright.
After, I played for some time and it actually worked! I wonder what was the reason for that, as I’ve tried this before and it didn’t really do anything.
Right now, I don’t have any packs installed, only the base game, but if I manage to improve the situation I will probably download Late night, Pets and seasons.
Do you think I could download at least Late Night now, or is it better to leave it as it is? - puzzlezaddict5 years agoHero+
@alkuch What specifically did the game do when it started glitching? How long did you initially get to play, and what happened just before the game stopped working? It would be helpful to know exactly what triggered the change, in as much detail as you remember.
Please also let me know whether your computer feels hot on the bottom of the case or on the strip between the keyboard and screen.
- 5 years ago
@puzzlezaddictTo be honest, I can’t really explain what happened. I just continued playing, and from time to time the screen continued to flicker, but it was playable. And then at one point it just froze, it looked like it was loading, but this happens every time it crashes. After that it just froze completely, nothing new or special happened. Maybe, I was able to play for that long because I started a completely new game, I don’t know.
It does get hot after some time, and if it started crashing, it actually gets hotter quicker.
I might try deleting everything and downloading it again. I feel like the fact that I managed to save a broken game once, and after that I played normally could have helped, I want to check that. - puzzlezaddict5 years agoHero+
@alkuch Before you go to all the trouble of uninstalling and reinstalling, you may want to check your computer's internal temperatures. Among the causes of what you describe is overheating, and trying to play when the computer is already hot, like, say, immediately after a crash, will only give the heat issue a head start.
One comprehensive tool you can try is iStat, developed by Bjango. While it's a paid app, it does offer a 14-day free trial. Another useful tool is Macs Fan Control, by CrystalIDEA, which has a free version; although it doesn't read as many sensors as iStat, it should be sufficient for this purpose.
- 5 years ago@puzzlezaddict I do have an app which controls my temperature, and at the moment (while I am playing) it is about 62-66 degrees Celsius
- puzzlezaddict5 years agoHero+
@alkuch What temperature reading is that? I'm interested in CPU temps: the individual cores, the iGPU, the die, the package, anything like that. A proximity sensor might give a significantly lower reading, and the temps of other components are probably not relevant.