Re: sims 3 64 bit & metal keeps crashing?
@puzzlezaddict Hi! Im having kind of the same problem and you seem like an expert lol! So for me, my sims 3 screen completely freezes (not tiny freezes, one big freeze) at night time, and I have to f...
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@tianasarah2003 There have been a couple of cases where updating from Catalina to Big Sur has helped with crashing issues, but the underlying problem may have been corrupt system files. (The new OS means a fresh install, so no more corrupt files.) I don't think that Sims 3 necessarily runs any better in Big Sur than it does in Mojave.
When the game crashes and you reload, can you get past that same in-game time in your next play session? That would suggest that the issue is probably not anything happening at that time in-game, although it's always possible.
Please also attach your deviceconfig.log to a post; it's in Documents > Electronic Arts > The Sims 3. (You'll need to manually open the folders; the file won't show up in a search.) You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.
So I played it again on the same save file, and this time it didn't even get to night time before freezing, it got up to 5:35PM. Also, I found that my screen does freeze (lag) a bit before freezing fully forcing me to force quit. Hope this helps a little.
@tianasarah2003 Before you do anything else, please delete everything in CurrentGame, inside Documents > Electronic Arts > The Sims 3. That folder should always be empty unless you're actually playing, but sometimes the files inside don't get deleted when the game crashes. Please also delete the five cache files in the same Sims 3 folder; these should be deleted regularly anyway, and every time you quit while you're troubleshooting. For reference:
- CASPartCache.package
- compositorCache.package
- scriptCache.package
- simCompositorCache.package
- socialCache.package
Try playing while your computer is offline. You can sign into Origin and put it in offline mode, then disable wifi and/or unplug the ethernet cable.
If that doesn't help, try turning lighting down to the minimum setting; it's helped a few other people with your graphics chip. It may also help to play in windowed mode.
If these steps don't make a difference, please start a new save and see how it runs. I'm not saying you need to abandon your current save, just that it's a useful test of whether the issue is the save itself or something else on your computer. You can just start the game clock and let the sims go about their business, then see whether the game crashes again.
Whenever your game does crash, please touch the bottom of the Mac and the section between the keyboard and screen to see how hot it is. Excess heat can cause crashes even without any other issues.
Thank you for your suggestions! I have to go to work now but after that I'll try them all out and get back to you on if anything worked! 🙂
So, I deleted everything in CurrentGame + the Cache files. I even tried making a new household with just one sim to see if that was the problem, but before I could even make a sim it froze on the loading screen to 'create a sim.' That's never happened before so I'm not sure what to make of it.
I'll just tried offline mode to see if that made any difference but I couldn't even select the 'create a sim,' ' households,' etc options, it froze on the map. How do I get onto windowed mode? Is it just like a setting that I need to select in the sims 3 settings?
Also, my Mac isn't hot and it also didn't have any of the fans on to cool it down 🙂 Thank you again for helping.
@tianasarah2003 To switch to windowed mode, hit cmd-return (enter) at the Main Menu or once a save is loaded. If that doesn't work, open options.ini (in Documents > Electronic Arts > The Sims 4), search for fullscreen, and set it to 0 rather than 1.
If that doesn't help, please move your entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just see whether the game still crashes.
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